Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the My Dukaan mobile application, desktop application, website and related services (collectively, the “Platform”).

In these Terms, “User”, “You” or “Your” refers to any individual or legal entity that accesses or uses My Dukaan. By using the Platform, you agree to be legally bound by these Terms.

Acceptance of Terms

By accessing or using any part of My Dukaan, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, you must discontinue use of the Platform.

About My Dukaan

My Dukaan provides digital tools for invoicing, billing, business management, account tracking and related services through its applications and website (https://mydukaan.in).

Eligibility

• You must be at least 18 years of age to use the Platform.
• If you are using My Dukaan on behalf of a business or entity, you confirm that you are authorized to do so.

User Account

To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities performed under your account.

Use of Services

• You agree to use My Dukaan only for lawful business purposes.
• You shall not misuse, duplicate, resell, or exploit the Platform.
• You shall comply with all applicable laws and regulations.

Fees & Subscriptions

Certain features of My Dukaan may be offered on a paid basis. Fees, billing cycles, and payment terms will be displayed within the Platform. Failure to pay applicable fees may result in suspension or termination of services.

Data & Privacy

Your use of My Dukaan is also governed by our Privacy Policy. By using the Platform, you consent to the collection and use of information as described therein.

Prohibited Activities

You agree not to:

• Upload unlawful, misleading, abusive, or harmful content
• Attempt unauthorized access to systems or data
• Transmit malware, viruses, or harmful code
• Impersonate another person or entity
• Violate intellectual property or legal rights of others

Intellectual Property

All intellectual property rights in My Dukaan, including software, logos, designs and content, belong exclusively to My Dukaan. You are granted a limited, non-transferable, non-exclusive license to use the Platform.

User Content

You retain ownership of content you upload. However, you grant My Dukaan a limited license to store, display, and process such content solely for providing services.

Service Availability

My Dukaan strives to provide uninterrupted services, but does not guarantee continuous availability. Services may be modified, suspended, or discontinued at any time without prior notice.

Termination

We may suspend or terminate your account if you violate these Terms, fail to pay fees, or engage in unlawful activity. You may also terminate your account by contacting support.

Disclaimer of Warranties

My Dukaan is provided on an “as is” and “as available” basis. We make no warranties regarding accuracy, reliability, or uninterrupted access.

Limitation of Liability

To the maximum extent permitted by law, My Dukaan shall not be liable for indirect, incidental, or consequential damages arising from use of the Platform.

Indemnification

You agree to indemnify and hold harmless My Dukaan from claims, damages, or losses arising from your use of the Platform or violation of these Terms.

Force Majeure

My Dukaan shall not be liable for failure or delay caused by events beyond reasonable control including natural disasters, network failures, or government actions.

Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

Changes to Terms

We may update these Terms from time to time. Continued use of the Platform constitutes acceptance of updated Terms.

Contact Information

For any questions regarding these Terms, contact us at:

Email: mydukaancustomercare@gmail.com
Website: https://mydukaan.in

Last Updated: 2026